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 FAQs

  • Please email us at carecleaningbayarea@gmail.com or call/text 925-705-2236

  • Not at all—it's entirely up to you. It can be a vulnerable experience on both sides and to make it easier, feel free to meet me beforehand.

    Many of my clients prefer to go about their day while I handle the cleaning. Your trust means everything to us, and we treat your space with the utmost care.

  • I accept Venmo, Zelle, Apply Pay, Cash and Check. Please pay before arrival.

  • Yes! Of course! No commitments, just cleanliness and happy clients!

  • I am flexible!

    I can bring our own supplies or use yours—whichever you prefer. If you feel more comfortable with your own products, I’m happy to use them!

  • Please cancel at least 48 hours in advance. We understand that things come up and will do our best to accommodate emergencies.
    Cancellations made within 48 hours may be subject to a 20% fee.

  • Unfortunately, No.

    At this time, CARE CLEANING does not carry insurance. I take great care when cleaning and are extremely mindful around valuable items. While I’ve never had an issue, I kindly ask clients to inform me of anything delicate or high-value belongings in advance so I can take extra precautions.